EBay to close Vancouver customer service office

06 May 2009

EBay said yesterday that it would be closing its facility in Vancouver, Canada, which employs about 700 customer service agents. At the same time, the company said it plans to increase customer service staff in Salt Lake City and some other unspecified offices.

The action “is expected to capture efficiencies, expand support to customers and facilitate the delivery of new servi



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Brian Blum

Brian Blum covers the U.S., Canada and Israel for Classified Intelligence Report, and contributes to our special reports and research projects. Originally from San Francisco and now based in Jerusalem, he has been with the AIM Group since 2004. He is the president of Blum Interactive Media, specializing in writing and multimedia content development for online, print, video and audio. His clients include newspapers, universities and non-profits. He is currently working on a book about the billion-dollar bankruptcy of a once high-flying Israeli startup.